ProCare HealthSpot is committed to protecting your privacy and data. We want you to understand how and why we collect, store, and use your personal information when you visit our website(s).

Who does this Privacy Policy apply to?
This Privacy Policy applies to ProCare HealthSpot (hereinafter “ProCare,” “we,” “it,” “our,” “us”).

What information does ProCare collect?
Personal Information
We only collect information you provide directly to us. It is not necessary to provide any personal information in order to simply browse or visit our website. Consent for the use of this personal information may be inferred where its uses are obvious and it has been voluntarily provided to us. Personal information is any information that can be used to identify an individual, and may include, but is not limited to, your name, email, phone number, and other information required to provide a service, deliver a product, or carry out a transaction.

If you are accessing our secure portal, you are required to register an account and provide your email address. Other information collected via the portal may include, but not be limited to, your name, gender, date of birth, information pertaining to your health, and the state in which you reside. Certain information submitted by you via the portal will be considered “Protected Health Information” under HIPAA and our use and disclosure of that information is set forth in our Notice of Privacy Practices. Information submitted via the portal is encrypted and transmitted in a secure way.

Non-Personal Information
ProCare monitors web site traffic and collects non-personal information such as which site you visited, your geographic location, what link you clicked to access the site, how many times you have visited a site, and how long you visited the site via cookies. Cookies are small text tiles that are stored on a user’s computer for record-keeping purposes. We utilize a tool called Google Analytics to collection information about your use of our site. More information about Google Analytics can be found at www.google.com/policies/privacy/partners/. You can prevent Google Analytics from recognizing you by disabling cookies on your browser.

Does ProCare respond to DNT signals?
ProCare does not respond to Do Not Track (“DNT”) signals.

How does ProCare use my information?
We will only use your personal information to respond to you regarding the reason you contacted us or to provide you with the services you request.

All non-personal information gathered aids in generating statistics and understanding more about how our site is used, making improvements on our site, conducting market research, and understanding potential customers.

Who has access to my Personal Information?
Unless otherwise disclosed at the time we collect the information, we do not share any personal information with any third party outside of Progressive, other than companies or agents with which we work to serve your needs (who are only permitted to use your information for the purpose for which it was collected). Internally, access to your personal information is limited to only those who utilize the data for the purpose it was provided to us or have authority to access the secure networks on which it is located. ProCare may transfer your personal information to third parties acting on its behalf for the purposes of processing and storage. This may take place outside of your jurisdiction. We may respond to subpoenas, court orders, or legal requests by disclosing your personal information and other related information, if necessary. We may also need to disclose your personal information for purposes of defending against legal claims. Your information will not be shared with outside third parties for any other purpose unless you have given us permission to do so.

How does ProCare keep my personal information secure?
ProCare is committed to protecting your personal information. We do this by utilizing a number of security features, procedures, and technologies designed to help prevent unauthorized access, use, or disclosure. We protect transfers of personal data over the internet by using Secure Socket Layer (SSL) encryption technology.

How long does ProCare retain my personal information?
ProCare will only retain your personal information for the amount of time necessary to fulfill the purposes for which you submitted it or as required by applicable laws or regulations.

Does ProCare collect the personal information of minors?
ProCare only collects personal information of minors (under the age of 18) when that information is submitted by their parent or guardian as part of our secure patient portal. That information is protected under HIPAA and our use and disclosure of that information is set forth in the applicable Notice of Privacy Practices for the facility at which the patient is receiving services. ProCare does not otherwise knowingly collect personal information of minors.

How can I contact ProCare regarding my Personal Information?
If you have questions relating to this Privacy Policy, would like a copy of the personal information held by us, need assistance in updating/amending your personal information, or have a complaint, please contact info@phrehab.com, 812-491-3747, or Computer Support, 150 N. Rosenberger Avenue, Evansville, IN 47712. To aid in processing your request, please include the following details:

• Your contact information
• Details of the request (e.g. change of e-mail address, review of personal information, etc.)

Updates and Revisions
Last update: 6/3/2020

ProCare reserves the right to revise, modify, or amend this Privacy Policy at any time. If changes made are material, we will add a prominent notice on our website.